Shipping Policy
At Fozoco Eyewear, we know how important it is to receive your eyewear quickly and securely. We’re committed to providing you with a seamless shopping experience, and our shipping policy reflects that dedication. Please take a moment to review our shipping guidelines:
Order Processing Time
We work hard to get your order ready as quickly as possible. Orders are typically processed and shipped within 3 business days from the date of purchase, excluding weekends and holidays. During high-demand periods, such as sales or promotions, processing times may be slightly longer. We appreciate your understanding and patience during these times.
Shipping + Order Tracking
We offer free standard shipping on all orders. Once your order has shipped, you’ll receive a tracking number via email. You can track your order directly through our tracking system, ensuring that you stay updated every step of the way.
Estimated Delivery Times
Delivery times can vary depending on your location and the shipping method selected. On average, delivery times range from 5-15 business days. Please note that external factors such as weather, customs processing, or carrier delays may occasionally extend delivery times beyond the estimated window.
Our shipping times are as follows:
- Europe: 5-15 days
- North America: 5-10 days
- Central America: 7-25 days
- South America: 7-25 days
Address Changes
If you need to update your shipping address after placing an order, please reach out to us as soon as possible. While we’ll make every effort to accommodate address changes, we cannot guarantee alterations once your order has been processed for shipment.
Order Cancellation
We strive to process orders swiftly, meaning once your order has entered our system, it’s on its way! Because of our quick processing, we can’t guarantee that changes or cancellations can be made once the order has been confirmed. If you need to make a change, please contact us right away at info@fozoco.com, and we’ll do our best to assist you.